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2.6

Been a member with Mercury Insurance for years. Paid tens of thousands of dollars in premiums.

As my son came on to the policy they made it much too expensive so we decided to move to another carrier. They had the audacity to charge us 10% of our policy as a CANCELLATION FEE. In other words they charged me to NOT use their service. We receive nothing for this 10%.

Of course they embed this fee deep within their pages of fine print so, they can say they informed the customer. This is ludicrous and unethical.

I never had a problem with Mercury until now. How is this legal?

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

I am experiencing the same issue!!!! They added my 16 year old, wanted $1200 per month...no kidding, then changed it to $500, then I canceled.

So I got an invoice for $720! They can't give me a breakdown for a week, but say I have to pay for the changes and the cancellation fee.

Years of paying them, not one claim...are they out of their minds???? I will NEVER use Mercury, share my horror story to anyone who will listen....How on earth can this be legal?

Loyd Ycl

I WOULD LIKE TO HEAR FROM SOMEONE WHO SUCESSFULLY SUED MERCURY INSURANCE COMPANY. PLEASE, COULD YOU CONTACT ME AT love4pawsandu@***.com.

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