Mercury Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 503-3724

Customer Service:

  • (877) 300-1159

Claims:

  • (800) 654-8455

Сustomer Service:

  • (800) 956-3728
    Get a Quote

Mercury Insurance Email:

ccpa@mercuryinsurance.com
CCPA Inquiries
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How to Contact Mercury Insurance Customer Service?

Most Popular Number:

(800) 503-3724
Total calls: 166 Issues resolved: 4 Last call: Mar 6, 2024

What Is the Mercury Insurance Customer Service Phone Number?

The Mercury Insurance phone number for customer service is 1-800-503-3724. You can call Mercury Insurance support for general questions not related to your policy or coverage. You can also call this hotline for questions about claims or billing. The Mercury Insurance number you can call to get a quote is 1-855-252-7215. The Insurance agent will answer your questions and explain the details.

The Mechanical Protection Claims are available at 1-800-654-8455. For Roadside Assistance, dial 1-866-519-6478.

If you have questions about your data protection, call 1-800-956-3728. You can reach the Investor Relations Team at 1-323-857-7123. If you have difficulties accessing the website, report the issue to Mercury customer service at 1-800-900-6729.

What Is the Mercury Insurance Mailing Address?

The Mercury Insurance claims mailing address is Mercury Insurance, 555 W Imperial Hwy, Brea, CA 92821-4802, United States. You can mail your claims-related correspondence to this address, and the company representatives will respond as soon as they investigate your issue.

The Mercury Insurance mailing address to contact the Investor Relations Department is Mercury Insurance, Attention: Investor Relations, 4484 Wilshire Boulevard, Los Angeles, CA 90010, United States. You can send payments to Mercury Insurance Group, PO Box – 11991, Santa Ana, CA 92711, United States.

You can find the address of a specific company office on their website by clicking the Office Locations button in the About Us drop-down section.

What Are the Mercury Insurance Support Business Hours?

The Mercury Insurance customer service hotline is available 24/7. The support team is ready to answer your questions and assist with your claims anytime you need it. You can get a quote or discuss your policy with the Insurance Agent 24/7. The Roadside Assistance is also at your service anytime, day or night.

The Mercury Insurance customer service hours to contact a Billing Specialist are Monday through Saturday between 5 a.m. and 9 p.m. PT.

If your issue is not urgent, you can email the customer care team using the online form on their Contact Us page. For official correspondence, use one of their mailing address.

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Contact Information

Mercury Insurance Website:

Mercury Insurance Help Center:

Corporate Office Address:

Mercury Insurance Services, LLC
1700 Greenbriar Lane
Brea, California 92821
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 1150,

Brea, CA 92822

More contact details

Mercury Insurance Rating Based on 20 Reviews

Rating details

1.8
more details
Customer service
Website
Diversity of Products or Services
Billing Practices

Rating stats

Rating trend

Summary of Mercury Insurance Customer Service Calls

264 TOTAL
CALLS
02:27 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mercury Insurance?

Payments and Charges Question:

  • “Payment question”
  • “Payment”
  • “Payment problems.”

Cards Question:

  • “Lost card”
  • “Need new card”
  • “To get my own card”

Product/ Service Question:

  • “Fax number of Mercury insurance , Santa Ana, California”
  • “Insurance card”
  • “Need proof of insurance”

Request for Information Question:

  • “Attention auto theft, would like to open a claim. Can I speak to a person?”
  • “Coverage question”
  • “Check on my account check on my account”

Activation/ Cancellation Question:

  • “Cancel insurance”
  • “Cancel card& payment”
  • “Cancelation”

Account Question:

  • “Balance onfo”
  • “Check balance”
  • “Reset password”

Shipping and Delivery Question:

  • “I have not received my card”
  • “Didn't get what I ordered”

Return/ Replace Question:

  • “Change adress”
  • “Need to change my last name”
  • “I having tried to change my old number to the new number but is not accepting I call for you to help”

Staff Question:

  • “Need to speak customer service”
  • “Customer service”

Website/ Application Question:

  • “Application”

Employment Question:

  • “Payoff”

Other Question:

  • “Policy change”
  • “Estimate”
  • “Quote”

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