Contact Mercury Insurance Customer Service
Mercury Insurance Phone Numbers and Emails
Toll-Free Number:
-
(800) 503-3724
Customer Service:
-
(877) 300-1159
Claims:
-
(800) 654-8455
Сustomer Service:
-
(800) 956-3728Get a Quote
Mercury Insurance Email:
ccpa@mercuryinsurance.com
CCPA Inquiries
Contact Information
Mercury Insurance Website:
Mercury Insurance Help Center:
Corporate Office Address:
Mercury Insurance Services, LLC
1700 Greenbriar Lane
Brea,
California
92821
United States
Other Info (opening hours):
Mailing Address:
P.O. Box 1150,
Brea, CA 92822
Summary of Mercury Insurance Customer Service Calls
264
TOTAL
CALLS
CALLS
02:27
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mercury Insurance?
Payments and Charges Question:
- “Payment question”
- “Payment”
- “Payment problems.”
Cards Question:
- “Lost card”
- “Need new card”
- “To get my own card”
Product/ Service Question:
- “Fax number of Mercury insurance , Santa Ana, California”
- “Insurance card”
- “Need proof of insurance”
Request for Information Question:
- “Attention auto theft, would like to open a claim. Can I speak to a person?”
- “Coverage question”
- “Check on my account check on my account”
Activation/ Cancellation Question:
- “Cancel insurance”
- “Cancel card& payment”
- “Cancelation”
Account Question:
- “Balance onfo”
- “Check balance”
- “Reset password”
Shipping and Delivery Question:
- “I have not received my card”
- “Didn't get what I ordered”
Return/ Replace Question:
- “Change adress”
- “Need to change my last name”
- “I having tried to change my old number to the new number but is not accepting I call for you to help”
Staff Question:
- “Need to speak customer service”
- “Customer service”
Website/ Application Question:
- “Application”
Employment Question:
- “Payoff”
Other Question:
- “Policy change”
- “Estimate”
- “Quote”
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Mercury Insurance