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  • Dec 02
  • Auto Insurance
  • Whittier, California
  • Car Insurance
  • 14
  • REVIEW RATING 4/5

expensive I was with them for over 4 yrs, added my 19 yr son and his used car to my policy. They quoted me 420 for both cars, mind you 1000 deduct. I had also moved gave them my new address, never received new policy. When I called they never changed address & they are charging me 634 , they forgot to mention the 400 was for my sons car only, what who pays that much crazy I would ve... Read more

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  • Nov 05
  • Auto Insurance
  • California, United States
  • Insurance Coverage
  • 39
  • REVIEW RATING 4/5

I was involved in an auto incident where an uninsured driver hit me in a parking lot. I was told by this company that the claim was settled in my favor. 2 weeks later they call me to tell me that it was now in the favor of the other driver. I felt complete wronged and not safe as the insured. This was completely unprofessional. I felt as though I was merely carrying insurance to take care of... Read more

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  • Oct 15
  • Auto Insurance
  • Newark, New Jersey
  • Car Insurance Coverage
  • 31
  • REVIEW RATING 4/5

I was hit by mercury insure. Total my truck and put me on disability for 4 months. Hired attorney because mercury didn't want to take responsibility. I had $20000 in medical bills and $15000 in loss wages. Not to mention pain and suffering. After my attorney went round and round with them , they will only pay $17500 for settlement. But I still have 20000 in medical bills. This company is a... Read more

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  • Sep 18
  • Auto Insurance
  • Auto Accident Insurance
  • 50
  • REVIEW RATING 4/5

In March 2014 I was hit at a gas station by a claims lawyer who wasn't paying attention while pulling in to get gas. He was with Mercury, (YUK!) Mercury decided after 3 months of chiropractic treatment, NOT to pay the $3,600 chiropractic bill, and offer me $500 for my neck and shoulder injury. I have limited range of motion in my neck still and need more treatment~~They blew me off~~~~I reported... Read more

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  • Aug 16
  • Auto Insurance
  • Fort Worth, Texas
  • Car Insurance
  • 1
  • 1
  • 66
  • REVIEW RATING 5/5

I had gotten an quote of $452 for a 2012 MINI JCW insured in Texas. It was a good deal so I accepted it (July 28, 2014). This was paid in advance and in full. On August 05 I get an e-mail saying that I was due a payment of $310. No explanations, the only thing the e-mail said: Due date August 20th. I called the company and after getting multiple reasons as to why my insurance premium went up I... Read more

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  • Jun 04
  • Auto Insurance
  • Fair Oaks, California
  • Car Insurance
  • 71
  • REVIEW RATING 3/5

Someone insured by Mercury Insurance ran a red light and hit the front of my car as he drove by. My car is only 3 months old and the other guys Truck was full of dents with peeling paint. It is obvious from looking at my car that I was stopped because the front of my car is not dented. However, there is a large black streak across the front of my car where the Mercury insured drive side swiped... Read more

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  • Apr 25
  • Auto Insurance
  • Los Angeles, California
  • Auto Insurance Repairs
  • 72
  • REVIEW RATING 4/5

An un-insured motorist turned left in front of me and stopped, without giving me room to stop. I had a choice between hitting her car, 10 cars to the left of her car on the other side of the street, or a Light Pole with a crowd of people behind it (There was not enough room to pass her on either side without hitting the other obstacles. So I hit her car. Mercury Insurance Company said they would... Read more

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  • Mar 20
  • Auto Insurance
  • Long Beach, California
  • Car Replacement
  • 53
  • REVIEW RATING 3/5

4 days before I needed to have my policy renewed, I called in to remove 1 car and replace it with another FOR THE NEW POLICY. The made the change immediately and charged me a little over $65 claiming it was a mid term policy change. I tried to explain it to them but they would not listen as apparently they need every dollar they can steal (just my opinion). They even sent it to collections AFTER ... Read more

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  • Aug 23, 2013
  • Auto Insurance
  • Auto Insurance Deductable
  • 106
  • REVIEW RATING 4/5

My parked car was hit by another driver in an open parking lot the other driver was clearly at fault. I even took pictures with my cell phone camera to document and visuals of the damage to provide Mercury Insurance. I exchanged contact, car and auto insurance information with the other driver. I also contacted my insurance company (Mercury Insurance) that very same day. I asked the Mercury... Read more

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  • May 30, 2013
  • Auto Insurance
  • Car Insurance
  • 83
  • REVIEW RATING 3/5

My car was burglarized in Albuquerque, New Mexico while moving from California. Car was with the movers at a Best Western Hotel parking lot. My loss was more than $3400.00. Stolen was GPS, my wives shoes and boots, my shoes, food that will be tough to find where I moved to. Waiting more than a month and found out I will be getting a whopping $416 from Mercury based on deductible, replacement... Read more

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